THE CARDINAL POLICIES
No-Show and Cancellation Policy for Public Rates
At The Cardinal at Saint John's Resort, we strive to provide exceptional service and an unforgettable golfing experience. Understanding that plans can change, we have established the following no-show and cancellation policy to accommodate our guests effectively while managing our scheduling and availability.
Cancellation Policy
Notification Requirement Guests must notify The Cardinal of any cancellations or changes to their reservation at least 24 hours in advance of the scheduled tee time.
Cancellation Fee
Cancellations made within the 24-hour window prior to the scheduled tee time will incur a fee of $25. This fee compensates for the allocated time and ensures we can adjust our scheduling to accommodate other guests.
How to Cancel
To cancel or modify a reservation, please contact our Golf Shop directly via phone or email.Our team will assist you in processing your request.
Weather-Related Cancellations
In the event of inclement weather, as determined by The Cardinal management, guests may cancel their reservation without penalty. Weather-related cancellations will be accepted up to the time of the scheduled tee time.
No-Show Policy
Definition A 'no-show' is defined as failing to arrive for a scheduled tee time without prior notification. No-Show Fee Guests who do not show up for their scheduled tee time without any prior cancellation notice will be charged the full rate of the booked tee time.
Account Standing Repeated no-shows may result in restrictions on future bookings or the requirement of prepayment for reservations. Exceptions We recognize that extraordinary circumstances can arise. We will consider exceptions to this policy on a case-by-case basis. Please reach out to our Golf Shop management if you believe an exception should be granted due to extenuating circumstances.
Behavior and Dress Code Policy for Public
At The Cardinal, we are committed to providing an environment that respects the game of golf and ensures a pleasant experience for all guests. To uphold the standards of our property and promote a respectful atmosphere, we have established the following behavior and dress code policies.
Dress Code
Shirts All guests are required to wear collared shirts or golf-specific outerwear. Turtlenecks and mock neckshirts designed for golf are also acceptable. Pants and Shorts Golf pants, slacks, or golf shorts are required. Shorts should be of appropriate length.
Prohibited Attire
Denim jeans, shorts, or skirts of any kind are not allowed. Tank tops, T-shirts, athletic shorts, and swimwear are also prohibited.
Footwear
Golf shoes with soft spikes or flat-soled sneakers are required on the golf course and practice facilities. Metal spikes are not permitted.
Behavior Policy
Respect for Others. All guests are expected to conduct themselves in a manner that respects other players,resort staff, and the sanctity of the golf environment. Loud or disruptive behavior is not permitted.
Golf Etiquette
Please adhere to traditional golf etiquette, including maintaining a reasonable pace of play, repairing divots and ball marks, and respecting the rules of the game.
Alcohol Consumption
Outside alcohol is not permitted on Saint John’s Resort property. Responsible consumption of alcohol is permitted. Guests are expected to maintain decorum and not engage in behavior that disrupts the experience of others. The resort reserves the right to refuse service to any guest who appears intoxicated or behaves inappropriately.
Safety
For the safety of all guests, please follow all posted signs and instructions from The Cardinal staff. Golfcarts must be driven responsibly and kept on designated paths where provided.
Compliance
Failure to comply with the behavior and dress code policies may result in a request to conform, or in severe cases, removal from the premises without a refund. The Cardinal management reserves the right to make final decisions on appropriate attire and behavior to ensure a positive experience for all guests.
Resident Profile and Acceptance is Non-Transferrable.
Conclusion
We believe these policies will enhance the enjoyment and dignity of your golf experience at The Cardinal. We appreciate your cooperation and look forward to providing an exceptional golfing experience.For any questions or concerns regarding our behavior and dress code policy, please contact our Golf Shop at 734.414.0600.
